Política de reembolso
Refund & Return Policy
Last updated: June 2026
At Beautélle, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.
30-Day Return Window
You may request a return within 30 days of receiving your order. To be eligible, the item must be unused, in its original packaging, and accompanied by proof of purchase.
How to Start a Return
Email us at infobeautelle@gmail.com with your order number and reason for return. We will respond within 1–2 business days with instructions.
Refunds
Once we receive and inspect your return, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.
Damaged or Defective Items
If you received a damaged or defective item, contact us immediately at infobeautelle@gmail.com with photos. We will send a replacement or issue a full refund at no extra cost.
Non-Returnable Items
- Items returned after 30 days of delivery
- Used, damaged, or items missing original packaging
- Final-sale items (if applicable)
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Late or Missing Refunds
If you haven't received your refund after 10 business days, please check with your bank first. Then contact us at infobeautelle@gmail.com.